Service & Aftersales

Are you ready to develop yourself in customer service, sales, and commercial operations?

During this work-based learning internship (BBL), you will learn how to advise customers, identify commercial opportunities, and contribute to an outstanding customer experience. You will become part of an enthusiastic team where you'll be given real responsibility, while also having plenty of opportunities to develop yourself both personally and professionally.

Service & Aftersales

Apprenticeship (BBL)Overijssel | Hengelo

What to expect

During your work-based learning internship (BBL), you will become a fully integrated member of our commercial service team. You will be in daily contact with customers and support a wide range of commercial and operational activities. This role offers a broad variety of responsibilities, ranging from answering customer enquiries to contributing ideas for sales initiatives and service improvements.

Advising customers via phone, email, and chat
Supporting the handling of enquiries, complaints, and returns
Preparing quotations for business customers
Contributing to tailored solutions for fitness spaces
Supporting sales initiatives and commercial campaigns
Thinking along about improving processes and customer satisfaction
Assisting with purchasing processes and inventory management
Identifying and sharing customer feedback within the team

Your role within the team

You will join an enthusiastic team where collaboration and learning are at the heart of everything we do. From day one, you will be involved in the daily operations and have the opportunity to gain hands-on experience across a variety of commercial processes.

Within your role, you will receive plenty of guidance while also being encouraged to take initiative and develop yourself. Together, we will align your responsibilities with your learning goals and interests, ensuring that your BBL internship provides a broad and valuable learning experience.

You are communicative, eager to learn, and ready to grow

You are currently pursuing a relevant MBO qualification
You are customer-oriented and have strong communication skills
You work accurately and in an organised manner
You actively contribute ideas and take initiative
You enjoy helping customers and providing excellent service
You are eager to learn and motivated to develop yourself
An affinity with sales or e-commerce is an advantage

What we offer

A work-based learning environment where you can develop your commercial skills.

The opportunity to develop yourself across a variety of commercial processes
Support and guidance from the team throughout your learning journey
A work-based learning environment with dedicated guidance from the entire commercial service team
Flexible working hours
Friday afternoon drinks and at least two company parties each year
The prospect of a permanent position based on strong performance
An attractive employee discount
Fresh fruit available at the office every week

Apply

Interested? Get in touch with us!

Apply for this vacancy and we might welcome you to our team soon.

Do you have questions about this or another vacancy, or would you like to send an open application? Call or email us for more information.

Recruiters: we prefer direct contact with our future colleague and do not need help right now. If that changes, we will contact you.

About Fitwinkel

For more than 25 years, Fitwinkel has been the place for sports and fitness enthusiasts.

Together with more than 100 colleagues, we work every day toward a clear goal: helping consumers and businesses achieve a fitter, more vital and healthier lifestyle. We do this online and in our 8 physical franchise Fitwinkel stores across the Netherlands and Belgium.

Fitwinkel is a certified World-class Workplace!

We are proud to carry the World-class Workplace label. This label is awarded by research agency Effectory to organizations that are rated above average by their own employees for good employment practices and employee engagement.

Al onze andere vacatures

Ankle Socks 2-Pack - Black

Are you ready to develop yourself in customer service, sales, and commercial operations?

Service & Aftersales

What to expect

Your role within the team

You are communicative, eager to learn, and ready to grow

A work-based learning environment where you can develop your commercial skills.

Interested? Get in touch with us!

Apply now

For more than 25 years, Fitwinkel has been the place for sports and fitness enthusiasts.

Fitwinkel is a certified World-class Workplace!

Al onze andere vacatures

Creative Business

Creative Media Designer

Finance Associate

Creative Business

Creative Media Designer

Finance Associate

Full Stack Developer

Graphic Designer

Industrial Product Engineer

Logistics Associate

Logistics Associate

Marketplaces

Service and Installation Technician

Online Marketing

Product & Brand Marketing

Product & Category Management

Sales & Purchasing

Service & Aftersales