Are you ready to develop yourself in customer service, sales, and commercial operations?

During this work-based learning internship (BBL), you will learn how to advise customers, identify commercial opportunities, and contribute to an outstanding customer experience. You will become part of an enthusiastic team where you'll be given real responsibility, while also having plenty of opportunities to develop yourself both personally and professionally.

Service & Aftersales
Service & Aftersales

Service & Aftersales

Apprenticeship (BBL)Overijssel | Hengelo

What to expect

During your work-based learning internship (BBL), you will become a fully integrated member of our commercial service team. You will be in daily contact with customers and support a wide range of commercial and operational activities. This role offers a broad variety of responsibilities, ranging from answering customer enquiries to contributing ideas for sales initiatives and service improvements.

  • Advising customers via phone, email, and chat
  • Supporting the handling of enquiries, complaints, and returns
  • Preparing quotations for business customers
  • Contributing to tailored solutions for fitness spaces
  • Supporting sales initiatives and commercial campaigns
  • Thinking along about improving processes and customer satisfaction
  • Assisting with purchasing processes and inventory management
  • Identifying and sharing customer feedback within the team

Your role within the team

You will join an enthusiastic team where collaboration and learning are at the heart of everything we do. From day one, you will be involved in the daily operations and have the opportunity to gain hands-on experience across a variety of commercial processes.

Within your role, you will receive plenty of guidance while also being encouraged to take initiative and develop yourself. Together, we will align your responsibilities with your learning goals and interests, ensuring that your BBL internship provides a broad and valuable learning experience.

You are communicative, eager to learn, and ready to grow

  • You are currently pursuing a relevant MBO qualification
  • You are customer-oriented and have strong communication skills
  • You work accurately and in an organised manner
  • You actively contribute ideas and take initiative
  • You enjoy helping customers and providing excellent service
  • You are eager to learn and motivated to develop yourself
  • An affinity with sales or e-commerce is an advantage

What we offer

A work-based learning environment where you can develop your commercial skills.

  • The opportunity to develop yourself across a variety of commercial processes
  • Support and guidance from the team throughout your learning journey
  • A work-based learning environment with dedicated guidance from the entire commercial service team
  • Flexible working hours
  • Friday afternoon drinks and at least two company parties each year
  • The prospect of a permanent position based on strong performance
  • An attractive employee discount
  • Fresh fruit available at the office every week

Solliciteren

Enthousiast? Neem contact met ons op!

Solliciteer op onze vacature en wie weet verwelkomen we je binnenkort in ons gezellige team.

Heb je vragen over deze of een andere vacature of wil je een open sollicitatie doen? Bel of e-mail ons voor meer informatie.

Beste recruiter, wij komen graag in direct contact met onze nieuwe collega, dus hulp hebben we niet nodig. Indien dit wijzigt nemen we contact op, echt waar!

Solliciteer direct

Laat je gegevens achter en upload je motivatie en cv.

Over Fitwinkel

Al meer dan 25 jaar is Fitwinkel dé plek voor sport- en fitness liefhebbers.

Gezamenlijk met meer dan 100 collega's werken we dagelijks met een duidelijk doel voor ogen: een fitter, vitaler en gezondere levensstijl realiseren voor zowel consumenten als bedrijven. Dit doen we online, maar ook in onze 8 fysieke franchise Fitwinkels verspreid door heel Nederland & België.

Lees hier meer over onze fitjourney.

Fitwinkel is een erkend World-class Workplace!

Met trots mogen wij het World-class Workplace label dragen. Dit label wordt door het onderzoeksbureau Effectory toegekend aan organisaties die door hun eigen collega's bovengemiddeld hoog worden gewaardeerd op het gebied van goed werkgeverschap en medewerkersbevlogenheid.